Chelsea Reviews
Customer Reviews
Discover an impressive collection of 2,760 heartfelt testimonials from our valued customers, showcasing their diverse experiences and satisfaction with our products and services. These authentic voices provide insight into how we have made a positive impact on their lives and reflect the trust they place in us.
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SureCritic
A family business. I highly recommend this shop! I drove from McCalla because they were so friendly on the phone and answered my questions and also got me in fast. They are super honest and did not try to take advantage of me which is super nice as a female. I have already told my family about my experience and will continue to recommend To friends
Karly W.
Brake service. I am a new Alabama resident having moved here from Tennessee. Chelsea Tire Pros was recommended to me as an excellent business with high standards and business ethics. I found this to be an accurate assessment and John Craft and his team of professionals came through in my first repair job. Thanks guys!
John S.
Excellent. I made my first visit to Chelsea Tire Pros this week. I had been using a company I trust some 40 miles away - Chelsea Tire Pros is only minutes from my home. Everyone was professional and pleasant. The service was outstanding. They earned my business. This won't be my last visit. I recommend a visit if you need tires or service.
John H.
Service Is Always Great. This is my third time to have my vehicle maintained at Chelsea Tire Pro and they were great. They make it easy and take care of what needs to be done without trying to up sell you on everything little thing like some chain-store locations always do based on the mileage of the vehicle. If there is something that needs to be done they let you know
Mark O.
Excellent service. Terri at Chelsea tire is awesome. She communicated the issue with my truck and delivered the repair as quoted. John and Mike make you feel like family with either purchasing tires or auto repair. Bottom line is they know what they are doing at a great price and quality of the services provided. DJ
Dennis J.
Friendly and knowledgeable people willing to help you. I was there for a tire rotate and balance for the tires that were brought earlier. I had made an appointment to have the work done and due to delays had to change it 3 times that day.Mike was very willing to work with me and I was able to have the work done and on my way in 30 min.
Bill W.
Top quality customer service. Tried something new and bought a set of tires "on line" from the link on their website. Found the tires to be an excellent fit for my vehicle and the price as well. They were delivered to Chelsea and Mike called me to set up an appointment time for the installation. Dropped off the vehicle on an Sunday evening and they were calling me to let me know it was ready by 10:00AM Monday. Very solid experience all around.
Gary H.
Wonderful Service as Usual. Chelsea Tire Pros was able to fit my car in for an oil change when my family had to make an emergency trip out of town. The quickly changed my oil and checked out everything ensuring me that my car was ready for the long drive. Cannot say enough good things about them.
Joy R.
Great Service. I had obtained an estimate as to the time and amount that a needed repair to my vehicle would take. They were within 5 minutes and approx. $5.00 of the estimate. As always they were courteous and professional. I am highly satisfied with this visit and every other visit to Chelsea Tire Pros.
Hugh J.
Excellent people to deal with.. My F150 (still in warranty) had a tire/wheel/brake issue. A local Ford store "fixed" the issue and said it was not covered under warranty (truck is well within warranty time and mileage). Well the issue was not fixed. Since my warranty would not cover the issue
Hugo E.
Can't beat Chelsea Tire Pros!. Took my truck to have transmission cooler lines replaced and to address rear brake issues. I had gotten an estimate from a local GM dealer. The GM estimate included the cost of repairs which were not needed and would have been an extra $400. Chelsea Tire was honest and upfront as to what repairs were needed.
Bobby Q.
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They told me that they could not find anything wrong. But somehow it cost $400. To make a long story short they flushed my radiator and that cost $400. Oh they did provide a new radiator cap. Watch out for those “diagnostic test” too. When I complained about the $200 for labor I was told it took several hours for them to flush my radiator. I understand a business needs to make a profit and I’m all for it
Katherine Parkinson
Tracy has gone above and beyond with all my cars. Not often you find a truly honest person like Tracy. We had an ignition lock put in our car and my wife had problems with it sticking and he went out of his way to make it right twice. I will always take my cars here for great service. Thanks to everyone there as well.
WAYNE Trigg
Came in to have a flat fixed. Could not be repaired so they ordered a tire to be delivered. Enjoyed tv and refreshments in the lounge while waiting. When the tire arrived the vendor had sent the wrong tire. Instead of making me drive home on the small spare they put on a full size tire. Came back the next morning and they had the new tire on in about 10 minutes. Also very much appreciated that they cared enough about veterans to offer us a discount. I’ll be back.
Charlie Thompson
I needed urgent help! My husband was diagnosed with bladder cancer 2 years ago and my charge cards were unable to keep up with the medical bills for my health along with a few other negative marks. I tried to work on my negative marks and hard inquiries without success. I read about H A C K M A V E N S on this platform and I took the risk as I was scared of trusting a huge amount of money and my information to a total stranger but I decided to give him a try. I marveled at the result I got afterward. Everything is now at an excellent rate and my score raised from 470 to 798 within 6 days. You can contact him via| H A C K M A V E N S 5 @ G M A I L . C O M or Call/Text/WhatsApp: + 1 (2 0 9) 4 1 7 - 1 9 5 7. GOODLUCK!
Marilyn David
If I could rate 5+ I would. Today I had a problem and pulled in and James did me right. He checked my complaint and had me on my way . Something that I thought was going to make me a pedestrian for a while was diagnosed by someone who knew what they were doing. Also didn't laugh at me. Thanks again.
Carol Leonard
It was my first time stopping in to see Chelsea Tire Pros. Worked with James to help me choose the tires that fit my needs. While I was there James adjusted the air in all four tires so the notice on the dash did not pop up every time I started the car. I am grateful for his quick and immediate service.
Larry Zeitler
I had a couple tires put on my car. They were so professional and thorough. I didn't know if that was what my car needed because it was making a sound when I was driving it. They checked it out for me and a guy said he would drive it down the road for me to check it out. The tires were put on and it drives so great! I am so greatful to find some good help. My husband is deceased and it is hard to find people that is honest and truthful on helping you. Thank you 🙏all
Donna Ogle
Chelsea Tire did an excellent job on my car for a cheaper price than competitors. They were also kind enough to give me a loaner car so that I could take care of doctor appointments for my mother and sister. Benny was in touch with me to let me know of the progress. I was very pleased. Will use Chelsea Tire from now on for my car.
Lisa De Melo
I have used these guys for several years. Seeing as I drive 60 miles one way to have them service my two vehicles speaks volumes (as well as considering freeway and Hwy 280 traffic). EVERYONE there does a fantastic job and so kind. They always take time to talk to me about what has been completed as well as what will be needed soon. Wouldn’t use anyone else. I appreciate you guys so much!!!
Connie Jones
These guys are the bomb!!!! I had a whole list of things to check on my truck. We dropped it off one evening. The next day they called with their solutions for each thing and had prices ready. I ok'd everything and we picked it up next day. Very reasonable prices I think and everyone that works there was professional and very personable. I am VERY HAPPY1 I will never go anywhere else!
Terri Burnett
Kim was very helpful in getting a new tire for me. She made an appointment for me to come in and they immediately began replacing the tire. The shop personnel completed the job timely and professionally. When it is time to replace the tires on my vehicle I will definitely contact Chelsea Tire Pro’s.
Larry Kiker
Kim and Chelsea Tire did a fantastic job for me. I was towed due to tire failure. I did have to have all four tires and they got right on the problem and had my car fixed the next day. They provided four quotes and found what I needed. Kim kept in touch with my husband and me the whole way through. I can’t say enough good things about our dealings with Kim and this company. Top notch for me. Thanks Chelsea Tire.
Carol
The work was not completed by the states time even though you received the vehicle at the sound time. I was late for work and had to waste a lot of time on the waiting room. In sure you know how long it takes to swap a set of tires. Late for work means a lose money. You should credit me a partial refund for my financial loss.
Bradford
Your business overcharged me approximately 4 hours of labor. The entire job could have been performed in 4 hours. Using a book to determine hours is nothing more than stealing from customers. Anyone with the slightest bit of automotive knowledge knows it doesn’t take 8 hours to change ball joints. I’ve recommended approximately 15 people to Chelsea tire pros over the years. I’ll personally contact each one and see they they will find another place to do business. I will never use or recommend this place again.
Jim Cain
Recently moved to the area & was having a vibrating issue with a set of tires I had purchased 6 months ago in another state. They quickly diagnosed the problem as a balance issue. They could have told me just about anything and I wouldn't have known the difference but they fixed that issue & didn't charge me a dime. They were all very friendly & have earned a repeat customer! Highly recommend!!!
Stephanie
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I am a new Alabama resident having moved here from Tennessee. Chelsea Tire Pros was recommended to me as an excellent business with high standards and business ethics. I found this to be an accurate assessment and John Craft and his team of professionals came through in my first repair job. Thanks guys!
JOHN S.
I made my first visit to Chelsea Tire Pros this week. I had been using a company I trust some 40 miles away - Chelsea Tire Pros is only minutes from my home. Everyone was professional and pleasant. The service was outstanding. They earned my business. This won't be my last visit. I recommend a visit if you need tires or service.
JOHN H.
This is my third time to have my vehicle maintained at Chelsea Tire Pro and they were great. They make it easy and take care of what needs to be done without trying to up sell you on everything little thing like some chain-store locations always do based on the mileage of the vehicle. If there is something that needs to be done they let you know
MARK O.
Terri at Chelsea tire is awesome. She communicated the issue with my truck and delivered the repair as quoted. John and Mike make you feel like family with either purchasing tires or auto repair. Bottom line is they know what they are doing at a great price and quality of the services provided. DJ
DENNIS J.
Tried something new and bought a set of tires "on line" from the link on their website. Found the tires to be an excellent fit for my vehicle and the price as well. They were delivered to Chelsea and Mike called me to set up an appointment time for the installation. Dropped off the vehicle on an Sunday evening and they were calling me to let me know it was ready by 10:00AM Monday. Very solid experience all around.
GARY H.
Took my truck to have transmission cooler lines replaced and to address rear brake issues. I had gotten an estimate from a local GM dealer. The GM estimate included the cost of repairs which were not needed and would have been an extra $400. Chelsea Tire was honest and upfront as to what repairs were needed.
BOBBY Q.
Chelsea's attention to their customers needs is paramount. They make sure I know what needs to be taken care of and the best way to do that. We are a one car family and they have gone above and beyond to make our appointments with them as easy as possible. Chelsea Tire makes taking care of your vehicle as painless as can be. By the way
LINDA W.
I brought my '85 Silverado in to have the engine and trans checked. I knew it probably needed an overhaul of both as it was leaking from every imaginable seal. They confirmed and compression was low on 2 cyl. I decided to order a new engine and had it shipped to them. They installed it and constantly kept me informed of the progress and any obstacles they encountered along the way. Their labor charges were very reasonable for the amount of expertise and quality of work they offer.
DAVID B.
Ladies you will enjoy bringing your car to Chelsea Tire Pros. They do not over sell you like the quick lube places do by suggesting an air filter and new wiper blades every time you come in. They provide the service requested and only point out additional items when it truly needs to be addressed. Even then
DEBRA J.
I don't usually trust my high performance car to anyone other than the car dealer's maintenance team. I recently had the two rear tires replaced on the car and had a tire repaired on my truck at Chelsea Tire Pros. Both times I received near unbelievable prompt and courteous service from everyone involved and they treated my vehicles the way I treat them. The quality of the repair service was excellent. These are things that you just cannot find in most non-dealership operations anywhere today. These guys are simply the very best
JAMES H.
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